New @ Rebel: NPS Survey
May 2, 2018
Every week, we're highlighting some of our favorite customer campaigns and Rebel solutions. This week, we're introducing the new NPS solution.
How likely is it that you would recommend our company to a friend or colleague? The NPS survey is a powerful tool to understand how you’re performing and how you can improve. It is good email practice to send out an NPS survey as part of a behavioral trigger campaign.
Most NPS emails will take the subscriber out of the email and have them complete the survey on a website or in-app. Our new NPS survey product will allow your subscribers to complete the survey within the email, increasing completions. Even better, you can include customized follow up questions based on the selected score.
We’ve seen in-email review forms double completion rate! We hope to recreate those awesome results with our new NPS survey product