REBELMAIL WEBSITE AND PRODUCTS TERMS AND CONDITIONS OF USE
PLEASE READ THESE TERMS AND CONDITIONS OF USE CAREFULLY. THESE TERMS AND CONDITIONS OF USE MAY HAVE CHANGED SINCE YOUR LAST VISIT TO THIS WEBSITE AND TO THE PRODUCTS. YOU AGREE TO CHECK FOR UPDATES TO THESE TERMS AND CONDITIONS OF USE. BY USING THIS WEBSITE OR THE PRODUCTS, YOU INDICATE YOUR ACCEPTANCE OF THESE TERMS AND CONDITIONS OF USE. IF YOU DO NOT ACCEPT THESE TERMS AND CONDITIONS OF USE, THEN DO NOT USE THIS WEBSITE OR THE PRODUCTS.
Rebelmail, Inc. ("Rebelmail") provides businesses and organizations with a variety of products and related tools and resources including:
In addition to the products described above, Rebelmail provides a variety of related offerings and services. The product offerings and any related offerings and services are referred to in these Terms and Conditions of Use as the "Products."
Rebelmail's Products may not be used for the sending of unsolicited email (sometimes called "spam") or for the hosting of illegal or prohibited content.
The following are the terms and conditions of use for access to this website and use of the Products ("Terms and Conditions"). By logging into your Rebelmail account, by accessing this website or by accessing the Rebelmail services via any API interface, you accept these Terms and Conditions of Use. Customer desires to access and use the Rebelmail Services, and Rebelmail is willing to permit Customer to access and use the Rebelmail Services, subject to the terms and conditions of this Agreement and any applicable order form and statement of work attached hereto or referenced herein (respectively “Order Form” and, if applicable, “Statement of Work”).
This website, and the information which it contains, is the property of Rebelmail and its affiliates and licensors, and is protected from unauthorized copying and dissemination by United States copyright law, trademark law, international conventions, and other intellectual property laws. Other Rebelmail product or service names or logos appearing on this website are either trademarks or registered trademarks of Rebelmail and/or its affiliates. The absence of a product or service name or logo from this list does not constitute a waiver of Rebelmail's trademark or other intellectual property rights concerning that name or logo.
If you are accessing or using the Products through a third-party service or website (a "Third-Party Service"), you agree and acknowledge that Rebelmail is not responsible or liable for any actions of such third party or for any aspect or result of such Third-Party Service. You use such Third-Party Service at your own risk. You further agree and acknowledge that Rebelmail may terminate such Third-Party Service's ability to interact with the Products at any time, with or without notice, and in Rebelmail's sole discretion, with no liability to you or to the third party.
Subject in each case to the terms listed in the remainder of this Agreement, you hereby represent, acknowledge, and agree that:
Customer agrees to pay all amounts listed on the Order Form(s) then in effect between Customer and Rebelmail (“Fees”). Unless otherwise set forth, Customer shall pay to Rebelmail all Fees net 30 days of the date of an invoice. An interest charge of 1.5% per month or the highest rate permitted by applicable law, whichever is lower, may be added to all amounts more than one month past due. Fees are non-refundable except as required by law. All amounts and fees stated or referred to in this Agreement, the Order Form and any applicable Statement of Work are exclusive of taxes, duties, levies, tariffs, and other governmental charges (including, without limitation, VAT) (collectively, “Taxes”). Customer will be responsible for payment of all Taxes and any related interest and/or penalties resulting from any payments made hereunder, other than any taxes based on Rebelmail’s net income.
You agree to import, access, or otherwise use only Permission-Based Lists in connection with your use of the Products. You hereby covenant that you shall not use any other lists in connection with your use of the Products. Without limiting the foregoing, you agree that you shall not utilize the Product to send any commercial electronic mail message (as that term is defined in the CAN-SPAM Act of 2003) to any person who has opted out or otherwise objected to receiving such messages from you or another sender on whose behalf you may be acting. You cannot mail to distribution lists, newsgroups, publicly available press or media addresses or spam or unsolicited email addresses. You cannot copy a Rebelmail template or any other features or functionality from the Products and use them for any purpose other than sending email messages from the Products. This restriction also applies to customized templates prepared by Rebelmail's professional services group. Emails that you send using the Products may generate spam complaints from recipients. You are responsible for ensuring that your emails do not generate a number of spam complaints in excess of industry norms. Rebelmail, in its sole discretion, shall determine whether your level of spam complaints is within industry norms, and its determination shall be final, binding, and conclusive for all purposes under this Agreement. Rebelmail will terminate your use of its Products if Rebelmail determines that your level of spam complaints is higher than industry norms (as determined by Rebelmail).
Documents and images hosted by Rebelmail on Rebelmail controlled servers may only be used in connection with the Products and for no other purpose whatsoever. To the extent you use images provided by Rebelmail, Rebelmail hereby grants to you a limited, non-exclusive, non-transferable right to use the images in an unaltered state solely in connection with your use of the Products.
Rebelmail prohibits the use of the Products or website by any person or entity that:
Rebelmail, at its own discretion, may immediately disable your access to the Products or remove all or a portion of your content, without refund, if Rebelmail believes in its sole discretion that you have violated any of the policies listed above or this Agreement.
This is an Agreement for services and access to this website, and you are not granted a license to any software by this Agreement. You will not, directly or indirectly, reverse engineer, decompile, disassemble, or otherwise attempt to discover the source code, object code, or underlying structure, ideas, or algorithms of, or found at or through the Products or any software, documentation, or data related to the Products ("Software"); remove any proprietary notices or labels from the Products or any Software, modify, translate, or create derivative works based on the Products or any Software; or copy, distribute, pledge, assign, or otherwise transfer or encumber rights to the Products or any Software.
Unless you are an authorized reseller of the Products, you may not display, copy, reproduce, or distribute the Software, any component thereof, any documentation provided in connection with the Products or the Software, or any content, including but not limited to newsletters, distributed to you by Rebelmail in connection with the Products. Violation of these restrictions may result in the termination of this Agreement.
The Products shall be used for your internal business (which includes civic or charitable) purposes only, and you shall not use the Products or any Software for timesharing or service-bureau purposes or otherwise for the benefit of a third party. If you are using the Products in any jurisdiction which restricts the ability of a software provider to restrict your right to reverse engineer, decompile, disassemble, or otherwise attempt to discover the source code, object code, or underlying structure, ideas, or algorithms of the Software or Products, then you hereby covenant that, prior to engaging in such activities, you will first request that Rebelmail perform such work at its standard professional services rates. Rebelmail can then decide either: (i) to perform the work in order to achieve such interoperability and charge its then standard rates for such work to you; (ii) to permit you to reverse engineer parts of the Software in order to obtain such source code, but only to the extent necessary to achieve such interoperability; or (iii) provide you with the information that you need regarding the Software for the purpose for which applicable law permits you to engage in such activities despite a contractual prohibition on such activities.
You shall use the Products only in compliance with this Agreement, the federal CAN-SPAM Act of 2003 and regulations thereunder and all other applicable U.S., state, local, and international laws (including but not limited to policies and laws related to spamming, privacy, obscenity, or defamation, copyright and trademark infringement, and child protective email address registry laws). Although Rebelmail has no obligation to monitor the content provided by you or your use of the Products, Rebelmail may do so and may block any email messages, remove any such content, including surveys or event registrations, or prohibit any use of the Products that Rebelmail believes may be (or is alleged to be) in violation of the foregoing.
In using the varied features of the Products, you may provide information about yourself or your employer (such as name, contact information, or other registration information) to Rebelmail. Rebelmail may use this information and any technical information about your use of the Products to tailor its presentations to you, facilitate your movement through the Product, or communicate separately with you. If you accessed the Products as a result of solicitation by a marketing partner of Rebelmail, Rebelmail may share your information with the marketing partner and the marketing partner may share related information with Rebelmail. Except as described above, Rebelmail will not provide your information, including your contact and account information, to third parties whom you have not authorized to receive such information, except (i) as required by law or court order, including without limitation, judicial process, and law enforcement, or in the good-faith belief that such action is necessary to comply with law or a court order; or (ii) if your Rebelmail account was terminated due to unsolicited commercial email being sent from your Rebelmail account. Rebelmail will never sell or rent your contact lists to anyone without your permission, and will never utilize your subscriber or contact list for internal marketing or promotional purposes or for any purpose other than providing the service.
You agree that you will not upload or transmit any contact lists, communications, or content of any type to this website or in connection with the Products that infringe, misappropriate, or violate any rights of any party. By submitting ideas, concepts, inventions, or content to this website or using them in connection with the Products, you agree that such submission is non-confidential for all purposes. If you make any such submission, you agree that you will not send or transmit to Rebelmail or to any third party using the Products, any communication or content that infringes or violates any rights of any party. If you submit any business information, ideas, concepts, or inventions or content to Rebelmail by email, you agree such submission is non-confidential for all purposes. If you make any submission to this website or if you submit any business information, idea, concept, invention, or content to Rebelmail by email or use any business information, idea, concept, invention, or content in connection with the Products you automatically grant or warrant that the owner of such content or intellectual property has expressly granted Rebelmail a non-exclusive, royalty-free, perpetual, irrevocable, worldwide license, with the right to sublicense, to use, reproduce, create derivative works from, modify, publish, edit, translate, distribute, perform, and display such content in any manner. The foregoing license grant shall not apply to your contact lists and the content you deliver to or through the Products ("Customer Information") and you hereby separately grant to Rebelmail a revocable, non-exclusive, royalty-free, worldwide license, with the right to sublicense, to use, reproduce, publish, distribute, perform, and display the Customer Information only as required by Rebelmail to offer and operate the Products and related services, including available offerings from third parties.
You hereby agree to defend, indemnify, and hold harmless Rebelmail and its business partners, third-party suppliers and providers, licensors, officers, directors, employees, distributors, and agents against any damages, losses, liabilities, settlements, and expenses (including without limitation, costs and reasonable attorneys' fees) in connection with any claim or action that (i) arises from any alleged breach of this Agreement, (ii) arises from the content or effects of any messages you distribute or events you host using the Products, or (iii) otherwise arises from or relates to your use of the Products. In addition, you acknowledge and agree that Rebelmail has the right to seek damages when you use the Products for unlawful purposes, in an unlawful manner, and/or in a manner inconsistent with the terms of this Agreement, and that such damages may include, without limitation, direct, indirect, special, incidental, cover, reliance, and/or consequential damages. In addition, in the event that Rebelmail is required to respond to a third-party or law enforcement subpoena that is related to your use of the Products, Rebelmail may in its sole discretion require you to reimburse Rebelmail for its reasonable expenses associated with complying with such subpoena.
USE OF THE PRODUCTS AND ANY RELIANCE BY YOU UPON THE PRODUCTS, INCLUDING ANY ACTION TAKEN BY YOU BECAUSE OF SUCH USE OR RELIANCE, IS AT YOUR SOLE RISK. REBELMAIL DOES NOT WARRANT THAT THE PRODUCTS WILL BE UNINTERRUPTED OR ERROR FREE; NOR DOES IT MAKE ANY WARRANTY AS TO THE RESULTS THAT MAY BE OBTAINED FROM USE OF THE PRODUCTS. THE PRODUCTS ARE PROVIDED "AS IS" AND REBELMAIL DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NONINFRINGEMENT.
Your sole and exclusive remedy for any failure or nonperformance of the Products shall be for Rebelmail to use commercially reasonable efforts to adjust or repair the Products.
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, UNDER NO CIRCUMSTANCES AND UNDER NO LEGAL THEORY, TORT, CONTRACT, OR OTHERWISE, SHALL REBELMAIL OR ANY OF ITS UNDERLYING SERVICE PROVIDERS, BUSINESS PARTNERS, INFORMATION PROVIDERS, ACCOUNT PROVIDERS, LICENSORS, OFFICERS, DIRECTORS, EMPLOYEES, DISTRIBUTORS, OR AGENTS (COLLECTIVELY REFERRED TO FOR PURPOSES OF THIS SECTION AS "REBELMAIL") BE LIABLE TO YOU OR ANY OTHER PERSON FOR ANY MONEY DAMAGES, WHETHER DIRECT, INDIRECT, SPECIAL, INCIDENTAL, COVER, RELIANCE OR CONSEQUENTIAL DAMAGES, EVEN IF REBELMAIL SHALL HAVE BEEN INFORMED OF THE POSSIBILITY OF SUCH DAMAGES, OR FOR ANY CLAIM BY ANY OTHER PARTY. IN THE EVENT THAT, NOTWITHSTANDING THE FOREGOING, REBELMAIL IS FOUND LIABLE TO YOU FOR DAMAGES FROM ANY CAUSE WHATSOEVER, AND REGARDLESS OF THE FORM OF THE ACTION (WHETHER IN CONTRACT, TORT (INCLUDING NEGLIGENCE), PRODUCT LIABILITY OR OTHERWISE), THE MAXIMUM AGGREGATE LIABILITY OF REBELMAIL TO YOU ARISING IN CONNECTION WITH THIS AGREEMENT SHALL BE LIMITED TO THE AMOUNT YOU PAID FOR THE PRODUCTS IN THE TWELVE (12) MONTHS PRIOR TO THE ACCRUAL OF THE APPLICABLE CLAIM, LESS ANY DAMAGES PREVIOUSLY PAID BY REBELMAIL TO YOU IN THAT TWELVE (12) MONTH PERIOD. SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THIS LIMITATION AND EXCLUSION MAY NOT APPLY TO YOU.
You hereby warrant that you are not a Restricted Person. For purposes of this Agreement, you are a Restricted Person if you or any officer, director, or controlling shareholder of the entity on behalf of which you are using the Products is (1) a national of or an entity existing under the laws of Cuba, Iran, Sudan, Syria, or any other country with which U.S. persons are prohibited from engaging in transactions, as may be determined from time to time by the U.S. Treasury Department; (2) designated as a Specially Designated National or institution of primary money laundering concern by the U.S. Treasury Department; (3) listed on the Denied Persons List or Entity List by the U.S. Commerce Department; (4) engaged in nuclear, missile, chemical, or biological weapons activities to which U.S. persons may not contribute without a U.S. Government license; or (5) owned, controlled, or acting on behalf of a Restricted Person. If you become a Restricted Person during the term of this Agreement, you shall notify Rebelmail within twenty-four (24) hours, and Rebelmail shall have the right to terminate any further obligations to you, effective immediately and with no further liability to you, but without prejudice to your outstanding obligations to Rebelmail.
You agree that you shall not utilize the Products to conduct or facilitate any transaction with any Restricted Person, except as may be expressly authorized in advance in writing by the U.S. Government. You may not remove or export from the United States or allow the export or re-export of the Products, or any direct product thereof, including technical data, in violation of any restrictions, laws, or regulations of the United States or any other applicable country.
You understand, agree, and acknowledge that Rebelmail may in its discretion, but is not obligated to, monitor or record any of your telephone conversations with Rebelmail for quality-control purposes, for purposes of training its employees, and for its own protection. You acknowledge and understand that not all telephone lines or calls are recorded by Rebelmail, and Rebelmail does not guarantee that recordings of any particular telephone calls will be retained or capable of being retrieved.
In no event shall any reference to any third party or third-party product or service be construed as an approval or endorsement by Rebelmail of that third party or of any product or service provided by a third party.
If you believe any materials accessible on or from this website or the Products infringe your copyright or other intellectual property, you may request removal of those materials (or access thereto) from this website or the Products by contacting Rebelmail's copyright agent (identified below) and providing the following information:
In an effort to protect the rights of copyright owners, Rebelmail maintains a policy for the termination, in appropriate circumstances, of subscribers and account holders of this website who are repeat infringers.
You are responsible for maintaining the security of your account, passwords, and files. Rebelmail will accept the instructions of any individual who claims to be authorized to direct changes to your account so long as such person presents your username and password or provides other appropriate account identifying information as determined by Rebelmail in its discretion, by email or by phone, or through a Third-Party Service, if any, through which you access the Products. Rebelmail has no knowledge of your organizational structure, if you are registering for the Products as an entity, or your personal relationships, if you are a person. Rebelmail shall not be responsible for the actions of any individuals who misuse or misappropriate your contact lists or other assets using your username and password or other appropriate account-identifying information.
17.1 If any provision of the Agreement is found to be unenforceable or invalid, that provision will be limited or eliminated to the minimum extent necessary so that this Agreement will otherwise remain in full force and effect and enforceable.
17.2 Rebelmail and you agree that this Agreement is the complete and exclusive statement of the mutual understanding of the parties and supersedes and cancels all previous written and oral agreements, communications, and other understandings relating to the subject matter of this Agreement, and that all waivers and modifications must be in a writing signed by both parties, except as otherwise provided herein. No delay or omission by either party in exercising any right or remedy under this Agreement or existing at law or equity shall be considered a waiver of such right or remedy.
17.3 No agency, partnership, joint venture, or employment is created as a result of the Agreement, and you do not have any authority of any kind to bind Rebelmail in any respect whatsoever.
17.4 In any action or proceeding to enforce rights under the Agreement, the prevailing party will be entitled to recover its costs and attorneys' fees.
17.5 The Agreement shall be governed by the laws of the state of New York, USA without regard to its choice or law or conflict of laws provisions. All legal actions in connection with the Agreement shall be brought in the state or federal courts located in New York, New York.
Logo and Name Usage. Rebelmail may use Customer name and logo within sales and marketing material and on the Rebelmail Website located at: http://www.rebelmail.com. Customer agrees to share pre- and post- send metrics of subscriber engagement and conversion percentages in order to measure the impact of the technology. Customer also agrees to provide a case study and testimonials if the technology delivers a net positive impact on key performance metrics.
At Rebelmail, our highest priority is data security.To keep your data safe, we ensure that proper safeguards are in place at every level.
Our Datacenters are managed and run by Amazon Web Services. Data centers have the following physical safeguards:
We go beyond physical security to protect the infrastructure behind our system; Rebelmail ensures networks which contain sensitive customer information are subject to stringent and comprehensive testing:
To ensure that Rebelmail operates its systems in a secure manner, we also have the following security provisions:
Your feedback is very important to us. To learn more about our security practices or for other questions please email hi@Rebelmail.com. To report a potential security issue, please email security@Rebelmail.com.